ABN 38 645 633 219
Friends of the National Arboretum Canberra Inc.
ABN 33 630 033 978
The Trustee for the National Arboretum Canberra Public Trust Fund
PO Box 48, Campbell ACT 2612 Australia
15 Farrer Street, Braddon ACT 2612 Australia
BSB: 03 2719 Account: 375 379
The Friends are dedicated to keeping your details private. Information collected
is kept in a secure location. We do not pass on, sell or swap any personal details.
We use the information to identify orders, provide you with product information
or information about Friends activities in relation to the National Arboretum Canberra
Inc. Information will also be used to calculate future product orders.
We do not keep a record of the IP addresses from which users access our site except
where you have specifically provided us with information about yourself in which
case we would record your IP address for security purposes.
Whenever you use our website or any other website the computer on which the web
pages are stored (the web server) need to know the network address of your computer
so that it can send the requested web pages to your internet browser. The unique
network address of your computer is called its "IP address" and is sent
automatically each time you access any internet site. From a computer's IP address
it is possible to determine the general geographic location of that computer but
otherwise it is anonymous.
While the Friends of the National Arboretum Canberra Inc makes every effort to offer
current and accurate information, errors can occur. Accordingly the information
contained on this website is provided "as is" with no expressed guarantees
of completeness or accuracy. To the fullest extent permissible under law, Friends
of the National Arboretum Canberra Inc, its affiliates, third-party content providers,
licensors and licensees disclaim all warranties, expressed or implied, whether for
fitness for a particular purpose, or of any other kind. You agree to indemnify and
hold harmless Friends of the National Arboretum Canberra Inc, and its directors,
officers, employees, and agents from and against all claims, actions, suits, legal
fees or otherwise, arising out of the use of canberraarboretum.org.au, by you or
your agents. You are advised to check, confirm and properly investigate the product/s
and services purchased by you to the fullest extent to satisfy yourself as to its
fitness for your intended purpose including, its cost (directly or indirect), purpose,
availability or suitability.
Annual membership pricing is available in our shop.
The following Credit Cards are accepted by this website: Visa and Mastercard.
Donations are processed through this website. Friends have applied for tax deductibility
and the ATO has requested a separate ABN for the tax deductible donations. A separate
bank account has been set up for any donation deposits.
Friends deliver products Australia wide using primarily Australia Post. Shipping
charges are influenced by size and weight of products and destinations. Exact shipping
costs are calculated in the shopping cart and will be added to the order total before
checkout. Orders are dispatched within 7 business days. Shipping times are estimated
at between 3-7 business days depending on location within Australian.
The Friends ships goods Australia wide and we do NOT accept international orders
through our website. Please contact us for special
The Friends do not export goods export restrictions do not apply.
All prices are expressed in Australian dollars (AUD) and do not include GST (Goods
and Services Tax). Product prices are regularly updated when price changes are received
All transactions are processed in Australian dollars (AUD).
Customer service policy
If for any reason Friends are unable to dispatch an order we notify the buyer within
7 working days.
The Friends are committed to providing exceptional customer service and quality
products. We endeavour to make sure that all products listed on our website are
currently in stock and pricing is true and correct.
We do not give refunds if you simply change your mind or make a wrong decision.
Please choose carefully.
Where goods are faulty, have been wrongly described, are different to the product
purchased on the website, you can choose between a refund, exchange or credit .
When purchasing from the Friends your financial details are passed through a secure
server using the latest 128-bit SSC (secure sockets layer) encryption technology
128-bit SSL is approximated to take at least one trillion years to break and is
the industry standard.
All prices including shipping costs are itemised on the website and calculated at the time of checkout from our online shop.
This website does not:
(a) Contain anything that constitutes or encourages a violation of any applicable
law or regulation, including but not limited to the sale of illegal goods or the
violation of export controls, obscenity laws or gambling laws;
(b) Offer for sale goods or services, or use or display materials that may be considered
by a reasonable person to be obscene, vulgar, offensive, dangerous or are otherwise
Payment pages provided are accredited by Westpac or a Westpac accredited provider
and adhere to Westpac security requirements.